May 18, 2017 - No. 040 In This Issue Dutch King reveals he secretly piloted KLM passenger flights for 21 years Dallas/Atlanta Area Aviation Maintenance Schools Selected to Partner with Delta Air Lines Textron Aviation Customer Portal Simplifies Maintenance Support Boeing delivers its first 737 MAX FAA Accepts JDA SUPS eLearning Course for IA Training Requirement Nordavia contracts FL Technics for Boeing 737 maintenance Vector Aerospace Showcasing its Customer-Focused MRO Solutions at EBACE2017 Antonov may set up aircraft maintenance facility in Malta Honeywell, Cathay Pacific Connected Aircraft Test Program Delivers Substantial Savings In Flight Operations SpaceX to Perform Its Most Heartwarming Mission Yet Dutch King reveals he secretly piloted KLM passenger flights for 21 years (CNN)They don't call KLM "Royal Dutch Airlines" for nothing. King Willem-Alexander, reigning monarch of the Netherlands, revealed in an interview with Dutch newspaper De Telegraaf that he'd regularly flown flights for a subsidiary of the Dutch flag carrier for over two decades. Calling the part-time role a "hobby," the King says that he'd taken to the cockpit as a co- pilot of KLM Cityhopper -- the airline's short-haul carrier -- flights for over 21 years. Prior to that he piloted planes for Dutch carrier Martinair. The King regularly took the co-pilot's chair for short-haul flights around Europe, an interview with a Dutch newspaper revealed. The King told the newspaper that he used the twice-monthly flights with KLM to decompress from his royal duties, with his pastime allowing him to fully concentrate on the task at hand. "For me the most important thing is that I have a hobby for which I need to concentrate completely," he said. "You have an aircraft, passengers and crew. You have responsibility for them. You can't take your problems from the ground into the skies. You can completely disengage and concentrate on something else. That, for me, is the most relaxing part of flying," he said. King Willem-Alexander revealed he has been training to fly Boeing 737s which will soon replace KLM Cityhopper's Fokker 70 fleet. According to information provided by the Royal Dutch household, King Willem-Alexander first took to the skies over 30 years ago while still a student. In the late 80's his passion took him to Kenya, where he worked as a volunteer pilot, first for the medical aid organization, African Medical Research & Education Foundation (AMREF), and later for the Kenya Wildlife Service. But the Dutch King isn't the only royal with history in the cockpit. Britain's heir to the throne, Prince Charles, is a qualified pilot, and his two sons, William and Harry, flew helicopters in their previous military careers -- William, a search-and- rescue chopper and Harry, Apache helicopters in Afghanistan. Brunei's Sultan Hassanal Bolkiah also reportedly sometimes slips into the cockpit while flying on state visits. King Willem-Alexander said that the chances of him being recognized had fallen since 2001, when security measures introduced following the 9/11 attacks restricted passengers' access to the cockpit. Being the co-pilot also allowed him to retain his anonymity, even while addressing the passengers, he said. "The advantage is that I can always say that I wish everyone a heartfelt welcome in the name of the captain and the crew," he told De Telegraaf. "So I don't have to say my own name. But most of the (passengers) don't listen anyway." http://www.cnn.com/2017/05/18/europe/netherlands-king-willem-alexander-klm-pilot/ Back to Top Dallas/Atlanta Area Aviation Maintenance Schools Selected to Partner with Delta Air Lines DALLAS, TX. (May 17, 2017) - The Aviation Institute of Maintenance's (AIM) Dallas and Atlanta metro campuses have been selected by Delta Air Lines for a partnership in an effort to prepare for the hiring needs brought about by the forecasted demand for qualified aircraft maintenance technicians. Over the last few months, Delta TechOps, the maintenance, repair and overhaul (MRO) division of Delta Airlines, has been evaluating aviation maintenance schools, searching for institutions that demonstrate a commitment to meeting Federal Aviation Administration (FAA) standards as well as Delta's high principles that exceed these industry standards. "We are thrilled to combine our efforts with Delta Air Lines to help promote the development of Aircraft Maintenance Technicians," says David Meierotto, Executive Director at the Aviation Institute of Maintenance's Dallas metro campus. "Delta Air Line's proactive efforts will not only send our school's high performing students towards Delta Air Lines but this delivers a clear message for the high demand of aircraft maintenance technicians." "This partnership is an incredible opportunity for our students and graduates that will allow us continuous improvement of our Aviation Maintenance Technician program by partnering with one of the premier leaders in the aviation industry," says Ben Sitton, Executive Director at the Aviation Institute of Maintenance's Atlanta metro campus. "Delta Air Lines recognizes the high demand of the Aircraft Maintenance Technician (AMT) position and we are honored to be a resource to assist them in attaining the industry's best and brightest AMTs." Aviation Institute of Maintenance's Dallas metro campus is located at 400 East Airport Freeway, Irving, TX 75062. For more information on AIM's AMT training program, contact the campus at (214) 333-9711. Aviation Institute of Maintenance's Atlanta campus is located at 2025 Satellite Pointe, Duluth, GA 30096. For more information on AIM's AMT training program, contact the campus at (678) 377-5600. About Aviation Institute of Maintenance Aviation Institute of Maintenance (AIM) is a network of aviation maintenance schools with campuses coast-to-coast across the United States and headquarters located in Virginia Beach, Va. AIM students are trained to meet the increasing global demands of commercial, cargo, corporate and private aviation employers. AIM graduates are eligible to take the FAA exams necessary to obtain their mechanic's certificate with ratings in both Airframe and Powerplant. AIM's campuses are located in the following major metro areas: Atlanta, Philadelphia, Dallas, Houston, Indianapolis, Las Vegas, Washington, D.C., Kansas City, Mo., Oakland, Calif., Orlando, Fla., and Norfolk, Va. Learn more at: www.AviationMaintenance.edu. http://www.aviationpros.com/press_release/12335341/dallas-atlanta-area-aviation- maintenance-schools-selected-to-partner-with-delta-air-lines Back to Top Textron Aviation Customer Portal Simplifies Maintenance Support Textron Aviation's new web-based customer portal is rolling out in phases this year for all customers, enabling them to monitor progress and manage maintenance on their aircraft during visits to the OEM's 19 factory-owned service centers. So far more than 500 operators have signed up for the portal since it went live a few months ago. Owners, operators and directors of maintenance can access the customer portal via web browsers running on any computer or mobile device. The portal allows them to initiate a service request, track maintenance events, order parts, review and approve maintenance tasks, view invoice history and pay for services. In the past, explained Michael Vercio, vice president of product support, if technicians found a discrepancy during a maintenance event, the customer service representative would have to contact the customer to explain the issue and seek approval to make the repair, which could entail a lot of back-and-forth communications. With the customer portal, the owner or operator can instantly view details about the issue and related cost estimates, then approve the repair or ask for further details. Once approved, that repair automatically gets added to the invoice. "The customer doesn't have to talk to anyone else to get it done," he said. Customers can use the portal to manage their entire fleet, too. The portal shows the progress of the maintenance event as a percentage, to help the customer see how the job is progressing. However, the customer can always call the service rep for more information. In a future version of the portal, Textron Aviation plans to add photos documenting the maintenance event. "Textron Aviation's aircraft play an important role in the productivity and success of our customers, and the service team continues to develop solutions to minimize aircraft downtime," said senior vice president of customer service Kriya Shortt. "The new customer portal is yet another example of how we are investing to deliver on that commitment." Customers provided feedback to help with the design and development of the portal, and then helped test it. "The result is an intuitive platform that allows customers to more efficiently manage their aircraft maintenance." The portal could also help customers feel more comfortable not sending technicians to monitor maintenance events at Textron Aviation service centers. "We will continue to have an open-shop environment," Shortt said, "and we like those relationships, because it makes it real for both parties. But if you have something that you need to do, you should be able to leave with confidence, click open the portal and say, 'You said the aircraft would be ready Tuesday at noon, you're at 90 percent, I believe you're going to be done.'" The customer portal is the latest addition to Textron Aviation's factory-direct support solutions, joining the 1View technical publications platform, online parts ordering, same- day invoicing and 1Call support that is also now available for customers in Europe and Central and South America. https://www.ainonline.com/aviation-news/business-aviation/2017-05-17/textron- aviation-customer-portal-simplifies-maintenance-support Back to Top Boeing delivers its first 737 MAX Boeing delivered the first of its new 737 MAX jets on Tuesday, handing the aircraft over to Malaysian low-cost carrier Malindo Air. Malindo took delivery of the jet at a handover ceremony at Boeing Field in Seattle. "We are thrilled to partner with Boeing to take the delivery of the world's first Boeing 737 MAX," Malindo Air CEO Chandran Rama Muthy said in a statement. "These new aircraft will allow us to go to further destinations and will play a key role in providing lower air fares to our customers." The MAX family is Boeing's latest update to its popular 737 line of jetliners, used mostly for medium- and short-haul flights by airlines across the globe. This latest iteration marks the third major overhaul to the 737 since the program launched in 1967 and features new engines and other aerodynamic enhancements. In total, Boeing's MAX family of 737s has already recorded nearly 3,700 orders from 87 customers around the world. While there had been much anticipation about the first delivery of the first 737 MAX, it was somewhat unexpected that Malindo Air ended up being the first to take one. Malindo moved to the front of the queue amid shifting delivery schedules for the other airlines that had been expected to receive theirs first. Southwest, one of the world's largest operators of the 737, officially remains the "launch customer" for the 737 MAX, though it's not expected to take delivery of its first model of the variant until this summer. The next airline to take delivery of the MAX is all but certain to be fast-growing Norwegian Air, which likely will receive its first 737 MAX by early June. Later in the month, Norwegian will use the jet on new European routes its launching from three mid-size airports in the U.S. Northeast. Norwegian will offer numerous routes from Newburgh, N.Y.; Providence, R.I.; and Hartford, Conn., to destinations in Ireland and the United Kingdom. As for Malindo Air, it is the Malaysian subsidiary of Indonesia-based Lion Air. That carrier made headlines back in 2011 when it announced plans to buy more than 200 MAX jets with the options for more. At the time, the Lion Air order for 737 MAX jets was valued at more than $20 billion and was billed as Boeing's largest single order ever at the time it was placed. Boeing used the Tuesday delivery to Malindo Air to tout its new product line, which currently includes MAX 8 and MAX 9 versions. "This airplane will change the face of the single-aisle market," Boeing Commercial Airplanes CEO Kevin McAllister said in a statement. "The 737 MAX 8 is the best in its class, providing unmatched performance and economics for our airline customers." https://www.usatoday.com/story/travel/flights/todayinthesky/2017/05/17/boeing- delivers-its-first-737-max/101784438/ Back to Top FAA Accepts JDA SUPS eLearning Course for IA Training Requirement BETHESDA, MD - JDA announced today the release of a new eLearning course it described as the easiest and most cost-effective way to obtain SUPS initial and refresher Inspection Authorization (IA) training. The eLearning course was recently approved as an Inspection Authorization (IA) Course by The Federal Aviation Administration Safety Team (FAAST). "This course solves the number one problem associated with classroom training, cost and time," said Joe Del Balzo, JDA President. "Our new e-Learning course provides the same content, at half the cost in half the time as JDA's SUPs two-day classroom course for IA Renewal that previously was accepted by FAA." Jointly developed by JDA and its eLearning Partner Butterfly Training, the course, "Aviation Industry eLearning Suspected Unapproved Parts," meets FAA's requirements of 14 CFR Part 65, § 65.93(a)(4) for IA renewal and is receiving rave reviews from early enrollees. "This is a great course! After 16 years of being a receiving inspector I still learned quite a bit," said Mark Giovanardi, Director of Materials for Aero-Flite, the Spokane-based aerial firefighting company. Giovanardi was given an opportunity to take the course soon after it received FAA approval in April. "I plan to enroll members of my team in the program," he said. The new course provides training segments on: * Receiving Inspection * Part Substantiation * Parts Involved in Accidents * Part Marking Requirements * Part Fabrication * Use of Military Parts * Civil and Legal Impact of Using SUP Parts * Reporting a SUP * Internal SUP Programs A Course Certificate with an FAA Acceptance Number is provided after successful completion of the eLearning program. To enroll in the eLearning SUPs training course, go to: www.butterfly-training.us Corporate and group pricing can be obtained by contacting Bill Norwood at wnorwood@jdasolutions.aero, or 301-941-1460 ext. 170. About JDA Aviation Technology Solutions For more than 22 years, JDA has been a leading aviation industry consultant, delivering innovative solutions for aviation client challenges in safety, compliance, certification, obstruction evaluation, technology infusion and airport support. JDA offers a wide range of certification and operations-related services and products including technology transfer, new carrier certification, obstruction evaluation, safety-based manual systems, SAS Conformance Audits, and Safety Management Systems. The company's client base includes many of the leading aviation and aerospace companies and airports in the country, including American Airlines, Republic Airlines, Piedmont Airlines, the Civil Aviation Authority Bangladesh, Frontier Airlines/Lynx Aviation, Parker Aerospace, the Port Authority NY & NJ and Saudi Aramco. About Butterfly Training Since 2005, Butterfly Training has been an innovator in Online Aviation Training for the airport and aviation industry offering a wide portfolio of courses from Dangerous goods awareness, Security, Safety and Technical Aviation Training. Our training product line is available for a wide range of aviation staff categories such as flight crew, Cabin crew, Aviation engineers, Airport ground handling personnel, Freight forwarders, and Inflight & Airport suppliers. Our courses are approved and following local transport authority's legislation in various EU countries, USA, and Canada. After over a decade of creating modules, gaining approval and certifying students, dealing with new regulations and regulation changes either based on EASA, FAA regulations or ICAO and IATA requirements, we offer dedicated and experts services. We use the knowledge and industry experience of our experts to challenge constructively, advise and offer independent advice. The Butterfly Training team is exclusively composed of highly skilled and experienced experts with various backgrounds in Civil Aviation Authorities, in the EASA or FAA Security Commissions and aviation industry professionals worldwide. Visit www.butterfly-training.net or call +353-1-8447408 for more information. http://www.aviationpros.com/press_release/12335628/faa-accepts-jda-sups-elearning- course-for-ia-training-requirement Back to Top Nordavia contracts FL Technics for Boeing 737 maintenance Russian airline Nordavia and Lithuanian MRO provider FL Technics have signed a maintenance contract for the carrier's Boeing 737-500s. The deal covers all of the operator's nine ageing airliners of the type, FL Technics reports. FL Technics will be responsible for the airframe and engine maintenance planning and management, engine condition monitoring, services required to meet airworthiness directives and service bulletins, and also for reliability analysis. Nordavia is the owner of all its nine 737-500s. Next year the carrier intends to phase out two of these, built in 1990 and 1993, as their operating costs are growing unjustifiably high. The Lithuanian provider holds EASA Part M Subpart G and Bermudan OTAR 39 approvals. In the future FL Tehinics might be contracted to support several Airbus A320s which Nordavia expects to be delivered this year. According to earlier announcements, the carrier hoped to receive four of the type in May. Apart from the Boeing 737 and A320 narrowbody families, FL Technics is approved to offer continued airworthiness services on Boeing 757 narrowbodies, Airbus A330 and Boeing 767 widebodies, as well as on Bombardier CRJ200, Embraer ERJ 145/170, and Sukhoi Superjet 100 (SSJ100).regional jetliners. http://www.rusaviainsider.com/nordavia-contracts-fl-technics-boeing-737-maintenance/ Back to Top Vector Aerospace Showcasing its Customer-Focused MRO Solutions at EBACE2017, Europe's Biggest Bizav Event Geneva, Switzerland - Vector Aerospace, a global independent provider of aviation maintenance, repair and overhaul (MRO) services, will be highlighting its broad range of customer-focused support solutions at this year's European Business Aviation Convention & Exhibition (EBACE2017), being held in Geneva, Switzerland, during May 22-24. EBACE is Europe's premier business and general aviation trade show, held annually. Sales and customer support specialists from Vector's global team will be on hand at booth #K118 to discuss with operators, owners and OEMs how Vector can support their specific MRO requirements with tailored, cost-effective solutions. Vector offers OEM-approved support for a wide range of business aviation powerplants, from the Pratt & Whitney Canada (P&WC) PT6A turboprop to the PW300 turbofan, along with engine management solutions such as its VMAX program for the JT15D and PT6 families. Vector also supports a broad fleet of popular helicopter models, with capabilities covering airframes, dynamics, engines, avionics and completions. Commenting ahead of EBACE2017, Declan O'Shea, President & CEO, Vector said: "This show gives us an ideal opportunity to highlight how the team at Vector Aerospace supports the business and general aviation community each and every day, not only in Europe but also globally. We will shortly be announcing an expansion of our service center network with additional European locations, reaffirming our commitment to supporting local operators 24 hours a day, seven days a week." Vector will be holding a customer appreciation cocktail reception on its booth (#K118) during the first day of EBACE2017 (May 22nd), at 3.00 pm. We invite our existing customers and new clients alike to drop by and learn why Vector is trusted to set the standard of customer service by thousands of operators worldwide. About Vector Aerospace Vector Aerospace is a global provider of aviation maintenance, repair and overhaul (MRO) services. Through facilities in Canada, the United States, the United Kingdom, France, Australia, South Africa, Kenya and Singapore, Vector Aerospace provides services to commercial and military customers for gas turbine engines, components and helicopter airframes. Vector's customer-focused team includes over 2,200 motivated employees. Vector Aerospace holds approvals from some of the world's leading turbine engine, airframe and avionics OEMs. Powerplants supported include a wide range of turboshafts, turboprops and turbofans from General Electric, Honeywell, Pratt & Whitney Canada, Rolls-Royce and Safran. Vector Aerospace also provides support for a wide range of airframes from Airbus Helicopters, Bell, Boeing, Leonardo Helicopters and Sikorsky, its capabilities including major inspections and dynamic component overhaul, and offers full- service avionics capability, including aircraft rewiring, mission equipment installation and glass cockpit upgrades. More information can be found on the company's website at www.vectoraerospace.com. http://www.aviationpros.com/press_release/12335665/vector-aerospace-showcasing-its- customer-focused-mro-solutions-at-ebace2017-europes-biggest-bizav-event Back to Top Antonov may set up aircraft maintenance facility in Malta Talks with Ukraine on the possibility of an Antonov aircraft maintenance facility being set up in Malta are well underway, Prime Minister Joseph Muscat announced this afternoon. The Prime Minister was addressing a press conference with the President of Ukraine, Petro Poroshenko, who is in Malta on a two-day visit. "We had discussions on the opportunity and real possibility of an Antonov facility opening a logistics base here that would offer supplement maintenance, repair and operations facilities, and strengthening further Malta's position in aviation maintenance," Dr Muscat told journalists. Mr Poroshenko expressed confidence that Antonov would follow in the footsteps of Lufthansa which has also set up a base in Malta, adding that being so close to North African capitals would be an asset. "Together we can make Malta a hub for aviation logistics," the president said. The Prime Minister and Mr Poroshenko also spoke about the possibility of Malta serving as agricultural hub in order to efficiently distribute Ukrainian grains. Mr Poroshenko arrived in Malta earlier today. The official welcoming ceremony was held on the Palace Square, where President Poroshenko was greeted by President Marie-Louise Coleiro Preca. https://www.timesofmalta.com/articles/view/20170516/local/ukrainian-president-starts- state-visit-to-malta.648161 Back to Top Honeywell, Cathay Pacific Connected Aircraft Test Program Delivers Substantial Savings In Flight Operations Maintenance SHANGHAI, May 17, 2017 /PRNewswire/ -- Honeywell (NYSE: HON) has completed the airline industry's first-ever trial with Cathay Pacific to demonstrate how advanced data analytics can improve operational availability of its A330 fleet. Using existing datalinks, successful analysis of data from the equipment showed a 35 percent reduction in operational disruptions with a false positive rate of less than 1 percent, saving the airline several hundred thousand dollars in operations and maintenance costs on a single aircraft system. "Managing unscheduled maintenance events can be both costly and time-consuming for an airline, causing potential delays that put its on-time performance record at risk," said Brian Davis, vice president, Airlines, Asia Pacific, Honeywell Aerospace. "The success of this trial program supports the power of Honeywell's Connected Aircraft Services and demonstrates to airlines that being connected is more than just streaming video to passengers - it's about making sure the entire aircraft is a comprehensive and agile platform of interconnected products and services that make flying safer, more efficient and more cost-effective." As part of Honeywell's Connected Aircraft Services, the GoDirect Maintenance Services program captures the data in an intuitive and visual format. That data highlights the most critical faults to repair and shares that data with the airlines operations and maintenance centers. This allows operations and ground crews to prepare for any potential maintenance or part replacement before the failure occurs, thereby reducing operational disruptions and costs and improving first-time fix rates. "We are committed to providing our customers with a comfortable travel experience and record on-time performance," said Christopher Gibbs, engineering director at Cathay Pacific. "Honeywell's GoDirect Maintenance Services offering helps us maintain this commitment by reducing the number of auxiliary power unit downtime events and improving our first-time fix rate. We plan to explore how to expand the offering to additional aircraft systems." Compared with other industry service offerings that share trends and troubleshooting after the failure occurs, Honeywell's GoDirect Maintenance Services delivers actionable recommendations with clear next steps before the failure occurs, along with trend and troubleshooting recommendations. By reducing equipment downtime, airlines can ensure on-time departure, reduce service disruptions, manage unscheduled maintenance and provide a better experience for passengers. Through the test program, Cathay Pacific improved its first-time fix rate and reduced man-hours of its technical services team and frontline support. A New Era of Connected Products From the cockpit to the cabin, Honeywell provides an innovative suite of Connected Aircraft Services that will improve experiences for the fleet, airline passenger, and flight and ground operations. Following the successful test program, Cathay Pacific and Honeywell will explore launching the GoDirect Maintenance Services across the airline's fleet of A330s and B777s to improve on-time departures ensure a comfortable cabin environment and reduce operating costs. Supporting Resources Read more about Honeywell GoDirect Maintenance Services Read more about Honeywell Aerospace on the Follow The Aero blog Like Honeywell Aerospace on Facebook Follow @Honeywell Aero on Twitter Honeywell Aerospace products and services are found on virtually every commercial, defense and space aircraft, and its turbochargers are used by nearly every automaker and truck manufacturer around the world. The Aerospace business unit develops innovative solutions for more fuel-efficient automobiles and airplanes, more direct and on-time flights, safer flying and runway traffic, along with aircraft engines, cockpit and cabin electronics, wireless connectivity services, logistics, and more. The business delivers safer, faster, and more efficient and comfortable transportation-related experiences worldwide. For more information, visit www.honeywell.com or follow us at @Honeywell Aero and @Honeywell_Turbo. Honeywell (www.honeywell.com) is a Fortune 100 software-industrial company that delivers industry specific solutions that include aerospace and automotive products and services; control technologies for buildings, homes, and industry; and performance materials globally. Our technologies help everything from aircraft, cars, homes and buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom. http://www.aviationpros.com/news/12335691/honeywell-cathay-pacific-connected- aircraft-test-program-delivers-substantial-savings-in-flight-operations-maintenance Back to Top SpaceX to Perform Its Most Heartwarming Mission Yet The typical SpaceX payload might include a communications satellite, some ISS supplies, even the occasional spy network. But later this year, the aerospace company will embark on something quite a bit more endearing: a Falcon 9 rocket will carry the cremated remains of beloved family members into space. Elysium Space will be providing the unusual service on its Elysium Star II memorial spacecraft, which is set to blast off from SpaceX's launch facility at Vandenberg Air Force Base in California, the startup announced this week. For $2,490, families can reserve a spot within a CubeSat that will carry 300 boxes of ashes in a sun synchronous orbit around Earth-about 100 parties have already signed up. The sun synchronous orbit will ensure the spacecraft passes over every location on Earth during its two year journey. Unlike most SpaceX missions, the customers are not billionaires or corporations, they're ordinary people-military veterans, space enthusiasts and more, according to Elysium. The concept of space burials is not new. Celestis Memorial Spaceflights, which was founded in 1994, sends cremated remains into deep space, lunar orbit or the lunar surface-starting at $12,500, of course. Many celebrities have had their ashes sent in space, including Star Trek creator Gene Roddenberry and sixties counterculture icon Timothy Leary. With Elysium, not only can more ordinary families give their loved ones a cosmic memorial, folks can follow the satellite's whereabouts via a mobile app. After two years, the company's CubeSat will re-enter Earth's atmosphere as a "shooting star" that customers can watch. If all goes according to plan, it should make for a pretty poetic tribute. "It gives an opportunity to remember a loved one by watching the night sky," Elysium Founder Thomas Civeit told Gizmodo. "The same way you can watch a beautiful landscape, people like to watch the stars...it's a connective experience to remember someone in the context of the night." http://gizmodo.com/spacex-to-perform-its-most-heartwarming-mission-yet-1795304250 Curt Lewis