Flight Safety Information - March 7, 2023 No. 045 In This Issue : Incident: KLM B773 at Paramaribo on Mar 6th 2023, damaged a number of tyres on landing : Accident: SJL E135 at Lubumbashi on Mar 3rd 2023, runway overrun on landing : Man accused of trying to stab attendant with a broken metal spoon on a United flight leaned over and asked another passenger about the emergency exit door before attack: feds : Jet in deadly flight may have had ‘trim issues’: NTSB : Two Italian Military Planes Collide, Both Pilots Killed : U.S. FAA, NTSB probe new airline runway incident : IATA Releases 2022 Airline Safety Performance : FAA investigating contact between 2 United airplanes on Boston Logan tarmac : NTSB investigating close call between American Airlines, Air Canada flights at Sarasota Bradenton International Airport : Global Aerospace's SM4 Aviation Safety Program Provides Valuable Insight on The Cost of Cutting Back on Sleep : The most hated airlines from every African country, according to a survey Incident: KLM B773 at Paramaribo on Mar 6th 2023, damaged a number of tyres on landing A KLM Boeing 777-300, registration PH-BVC performing flight KL-713 from Amsterdam (Netherlands) to Paramaribo (Suriname), landed on Paramaribo*s runway 11 but damaged a number of tyres, vacated the runway and became disabled on the "loop" taxiway while turning around to backtrack the runway. The passengers disembarked onto the runway and were bussed to the terminal. The aircraft is still on the ground in Paramaribo about 4 hours after landing. https://avherald.com/h?article=5060af07&opt=0 Accident: SJL E135 at Lubumbashi on Mar 3rd 2023, runway overrun on landing A SJL Aeronautica Embraer ERJ-135, registration D2-FIA performing a flight from Kinshasa to Lubumbashi (DR Congo) with 33 people on board, landed on Lubumbashi's runway 07 but overran the end of the runway, steered left clear of the localizer antenna and came to a stop about 350 meters/1150 feet past the end of the runway. There are reports of minor injuries, the aircraft sustained substantial damage. No weather data are available, the local weather station reported no precipitation on Mar 2nd (up to 20:00L) and 3rd 2023 (from 08:00L) with light winds (less than 4 knots) from east to south. Local media however report there was rain in Lubumbashi all night. https://avherald.com/h?article=505e2fcc&opt=0 Man accused of trying to stab attendant with a broken metal spoon on a United flight leaned over and asked another passenger about the emergency exit door before attack: feds A man was arrested and charged after officials say he tried to stab a flight attendant on a United flight. Francisco Severo Torres told authorities he made a weapon out of a broken metal spoon. Passengers and flight crew were eventually able to tackle and restrain Torres. A Massachusetts man was arrested and charged this week after authorities say he wreaked havoc on a United Airlines flight by attempting to open the emergency exit door and trying to stab a flight attendant in the neck with a broken metal spoon. Francisco Severo Torres, 33, was charged with one count of interference and attempted interference with flight crew members using a dangerous weapon, according to the Department of Justice. Authorities arrested Torres on Sunday after he touched down at Boston Logan International Airport following the frenzied flight. Approximately 45 minutes before the United plane was scheduled to land, flight crew aboard the Los Angeles to Boston flight received an unwelcome alert: the starboard side door in between first class and coach had been disarmed, according to court documents obtained by Insider. A flight attendant investigated and found the handle had been moved toward the unlocked position, prosecutors said. Another flight attendant said he had previously seen Torres near the door, prompting members of the flight crew to confront Torres and ask whether he was behind the tampering, according to investigators. Torres responded to their questions by asking whether there were any cameras that had caught him touching the door, prosecutors said. Flight crew told the captain about the encounter with Torres, suggesting the pilot land the aircraft as soon as possible due to the possible threat posed by Torres, according to court documents. The saga was just beginning, however. Investigators say Torres then left his seat and approached two flight attendants who were standing in the aisle. One of the crew members said they saw Torres mouthing something before he thrust toward one of the attendants in a stabbing motion with a metal object, hitting the flight attendant on his shirt and tie three times, according to court documents. A group of passengers helped tackle Torres to the ground where he was restrained, officials said. Investigators later determined that the metal object Torres used to attack the flight attendant was a metal spoon that had the bowl broken off, according to prosecutors. The Association of Flight Attendants said in Monday statement that the union was "very proud" of the crew aboard the United flight, and "relieved" that no one sustained life-threatening injuries. Passengers told investigators they saw Torres pacing back and forth in the galley early on in the flight, and another witness said they had seen something shiny in Torres' hand. The passenger sitting next to Torres said he leaned over during the safety briefing to ask where on the safety card there was information about the handle on the emergency exit door, per court records. Torres later told investigators that he went to the bathroom during the flight to make the spoon weapon, and said he tried to disarm the exit door because he wanted to jump out of the plane, according to court documents. Torres admitted to knowing that if he opened the door many people would die, prosecutors said. He told authorities he had tried to stab one of the flight attendants out of self-defense because he believed the crew member was trying to kill him, according to prosecutors. According to court records, in 2022, Torres sued a Massachusetts hospital specializing in psychological and substance abuse care, alleging they refused to serve him Vegan food. A spokesperson for United did not immediately respond to Insider's request for comment. https://www.yahoo.com/news/man-accused-trying-stab-attendant-024303775.html Jet in deadly flight may have had ‘trim issues’: NTSB HARTFORD, Conn. (AP) — A business jet may have experienced problems with its stability before encountering turbulence or some other roughness that caused the death of a passenger who served in prominent posts in two presidential administrations, officials said Monday. The National Transportation Safety Board said it’s looking at a “reported trim issue,” a reference to adjustments that are made to an airplane’s control surfaces to ensure it is stable and level in flight. The agency initially reported that the plane experienced severe turbulence late Friday afternoon. Last year, the Federal Aviation Administration instructed pilots flying the same model of Bombardier aircraft to take extra pre-flight measures after trim problems had been reported. Investigators will have more information after they’ve analyzed the flight data recorder, cockpit voice recorder and other information, such as weather at the time, the NTSB said. The Bombardier executive jet was traveling from Keene, New Hampshire, to Leesburg, Virginia, before diverting to Bradley International Airport in Connecticut. Three passengers and two crew members were aboard. The person who died, identified as 55-year-old Dana Hyde of Cabin John, Maryland, was brought to a hospital in Hartford, Connecticut, where she was later pronounced dead, Connecticut State Police said Monday. The chief medical examiner’s office found that she died from blunt-force injuries. The jet’s owner, Conexon, based in Kansas City, Missouri, confirmed in an email that Hyde was the wife of a company partner, Jonathan Chambers, who was also on the plane with his son. Neither father nor son were hurt, the company said. Hyde served as counsel for the 9/11 Commission, formally known as the National Commission on Terrorist Attacks Upon the United States, and other posts during a career in Washington, D.C., according to her LinkedIn page. She served as a special assistant to the president for cabinet affairs and a special assistant to the deputy U.S. attorney general during President Bill Clinton’s administration, and as a senior policy adviser at the State Department and associate director at the Office of Management and Budget during President Barack Obama’s administration, the LinkedIn site indicates. Turbulence is unstable air in the atmosphere, which continues to be a cause for injury for airline passengers despite safety improvements. But deaths from turbulence are extremely rare. There were 30 injures, but no deaths, from 2009 to 2020, the FAA said in December. Trim problems can also be responsible for buffeting or altitude changes. The NTSB is looking at all of those factors and plans to issue a preliminary report in two to three weeks, said spokesperson Sarah Sulick. The FAA issued its air directive last year after multiple instances in which the horizontal stabilizer on the Bombardier BD-100-1A10 caused the nose of the plane to turn down after the pilot tried to make the aircraft climb. The directive, which applied to an estimated 678 aircraft registered in the U.S., called for expanded pre-flight checks of pitch trim and revised cockpit procedures for pilots to be used under certain circumstances. The Bombardier BD-100-1A10 is more commonly known as the Challenger 300 and Challenger 350. Bombardier, the Canadian manufacturer of the jet, said in a statement that it cannot comment on the potential cause of the in-flight problem but extended its “deepest sympathies to all those affected by this accident.” “We stand behind our aircraft, which are designed to be robust and reliable in accordance with Transport Canada and all international airworthiness standards,” the company said. https://www.westernmassnews.com/2023/03/06/jet-deadly-flight-may-have-had-trim-issues-ntsb/ Two Italian Military Planes Collide, Both Pilots Killed Two Italian Air Force planes collided in mid-air on Tuesday, killing both pilots during training exercises northwest of Rome, Italian Prime Minister Giorgia Meloni said. The two pilots were on board U-208 training aircraft and were participating in a training mission, according to an Air Force press release. The cause of the collision was not immediately known. "We are devastated to hear about the deaths of two Air Force pilots during a training accident near Guidonia," Meloni said. The prime minister sent her condolences to the families of the pilots and to members of the Air Force. The U-208 is a lightweight, single-engine aircraft that can carry up to four passengers, plus the pilot, and has a top speed of 285 km (177 mph). https://www.barrons.com/news/two-italian-military-planes-collide-both-pilots-killed-5d69612a IATA Releases 2022 Airline Safety Performance Geneva - The International Air Transport Association (IATA) released its 2022 Safety Report for global aviation. The report showed a reduction in the number of fatal accidents and the fatality risk, compared to 2021 and to the five year average (2018-2022). From this year, the Safety Report has been re-invented as an online interactive resource rather than in static PDF format. Report highlights include: In 2022, there were five fatal accidents involving loss of life to passengers and crew. This is reduced from seven in 2021 and an improvement on the five year average (2018-2022) which was also seven. The fatal accident rate improved to 0.16 per million sectors for 2022, from 0.27 per million sectors in 2021, and also was ahead of the five year fatal accident rate of 0.20. The all accident rate was 1.21 per million sectors, a reduction compared to the rate of 1.26 accidents for the five years 2018-2022, but an increase compared to 1.13 accidents per million sectors in 2021. The fatality risk declined to 0.11 from 0.23 in 2021 and 0.13 for the five years, 2018-2022. IATA member airlines experienced one fatal accident in 2022, with 19 fatalities. “Accidents are rare in aviation. There were five fatal accidents among 32.2 million flights in 2022. That tells us that flying is among the safest activities in which a person can engage. But even though the risk of flying is exceptionally low, it is not risk-free. Careful analysis of the trends that are emerging even at these very high levels of safety is what will make flying even safer. This year’s report, for example, tells us that we need to make some special efforts on turboprop operations in Africa and Latin America. Safety is aviation’s highest priority, and our goal is to have every flight take off and land safely regardless of region or aircraft type,” said Willie Walsh, IATA’s Director General. 2022 2021 5-YEAR AVERAGE (2019-2022) All accident rate (accidents per one million flights) 1.21 (1 accident every 0.83 million flights) 1.13 (1 accident every 0.89 million flights) 1.26 (1 accident every 0.81 million flights) All accident rate for IATA member airlines 0.49 (1 accident every 2.1 million flights) 0.61 (1 accident every 1.6 million flights) 0.76 (1 accident every 1.4 million flights) Jet hull losses (per one million flights) 0.17 (1 major accident every 5.8 million flights) 0.13 (1 major accident every 7.6 million flights) 0.16 (1 major accident every 6.4 million flights) Turboprop hull losses (per one million flights) 1.47 (1 hull loss every 0.68 million flights) 1.77 (1 hull loss every 0.57 million flights) 1.12 (1 hull loss every 1.2 million flights) Fatality Risk The industry 2022 fatality risk of 0.11 means that on average, a person would need to take a flight every day for 25,214 years to experience a 100% fatal accident. This is an improvement over the five-year fatality rate (average of 22,116 years). Despite the reduction in the number of fatal accidents, the number of fatalities rose from 121 in 2021 to 158 in 2022. The majority of fatalities in 2022 occurred in a single aircraft accident in China that claimed the lives of 132 persons. The airline involved was not an IATA member but is on the IATA Operational Safety Audit (IOSA) registry (see Notes for Editors). The next largest loss of life occurred in an accident to an IATA member in Tanzania that resulted in 19 fatalities (see Notes for Editors). Participation in IOSA is a requirement for IATA membership. IOSA IOSA is the global industry standard for airline operational safety. It is used by numerous authorities in their regulatory safety programs. Currently 409 operators are on the IOSA Registry, including 107 non-IATA Members. The all-accident rate for airlines on the IOSA registry in 2022 was four times better than the rate for non-IOSA airlines (0.70 vs. 2.82). The 2018-2022 accident rate of IOSA airlines versus non-IOSA airlines was more than twice as good (0.88 vs. 2.19). “IOSA continues to be the global standard for operational safety audits. With carriers on the IOSA registry having an aggregate safety record that is four times better than non-IOSA carriers, it is clearly continuing to make a difference. Now celebrating its 20th anniversary, we are transitioning IOSA to a risk-based model. By focusing on pertinent safety risks while maintaining a baseline of safety, IOSA will contribute to raising the safety bar even higher. Additionally, the IATA Standard Safety Assessment (ISSA), for operators of smaller aircraft that are not eligible for the IOSA program, ensures we look to deliver continuous improvement in safety performance across the whole aviation ecosystem,” said Walsh. The global average jet hull loss rate rose slightly in 2022 compared to the five-year average (2018-2022). Five regions saw improvements, or no deterioration, compared to the five-year average. The number of turboprop accidents declined in 2022 compared to 2021 but they accounted for four of the five fatal accidents last year with loss of life to passengers and crew onboard. Although sectors flown by turboprops represented just 10.6% of the total, turboprops were involved in 36% of all accidents, 80% of fatal accidents and 16% of fatalities in 2022. Six regions showed improvement or no deterioration, in the turboprop hull loss rate in 2022 when compared to the five-year average. The two regions to see increases compared to the five-year average were Latin America/Caribbean and sub-Saharan Africa. “Both sub-Saharan Africa and Latin America saw increases in turboprop accidents last year. Introduction and adherence to global standards (including IOSA) are key to reversing this trend. The priority for Africa continues to be implementation of the International Civil Aviation Organization’s (ICAO) safety-related standards and recommended practices (SARPS),” said Walsh. At year-end 2022, some 28 African countries (61%) had an Effective Implementation (EI) rate of ICAO SARPS of 60% or greater, unchanged from 2021. Increased attention is being placed to address the critical elements of the ICAO SARPS. “Building a data rich environment across Africa is also essential to delivering regional improvements such as IATA’s Global Aviation Data Management program,” said Walsh. “Turning to Latin America, the region took a step back in 2022 after registering steady safety improvements for several years. Working with government and industry stakeholders through bodies such as the Regional Aviation Safety Group Pan America, IATA is helping provide tools to enable state regulators and operators to support the adoption of safety best practices. At the local level, Collaborative Safety Teams and Runway Safety Teams are using IATA’s GADM safety database and other data sources to identify and mitigate risks,” said Walsh. View the IATA Safety Report For more information, please contact: Corporate Communications Tel: +41 22 770 2967 Email: corpcomms@iata.org Notes for Editors: IATA (International Air Transport Association) represents some 300 airlines comprising 83% of global air traffic. You can follow us at twitter.com/iata for announcements, policy positions, and other useful industry information. The industry witnessed a 50% reduction in the number of accidents involving Commonwealth of Independent States (CIS) operators, from 4 accidents in 2021 to 2 in 2022, neither of which involved fatalities. The region experienced 3 fatal accidents in 2021. The fatality risk improved to 0.00 from 2.29 in 2021. Note that CIS sectors may undergo larger revisions than normal once actual flown sectors become available. This will affect accident rate as well as fatality risk calculation The accident with the largest loss of life in 2022 occurred on 21 March and involved an aircraft operated by China Eastern Yunnan Airlines, a subsidiary of China Eastern Airlines. While China Eastern Yunnan Airlines is on the IOSA registry, it is not a member of IATA. The accident with the largest loss of life (19) to an IATA member airline occurred on 6 November and involved an aircraft operated by Precision Air Safety Fact Sheet Fatality risk measures the exposure of a passenger or crew to a catastrophic accident with no survivors. The calculation of fatality risk does not take into account aircraft size or how many were onboard. What is measured is the percentage of fatalities among those onboard (See Addendum A for more information on fatality risk). IATA defines an accident as an event where ALL of the following criteria are satisfied: - Person(s) have boarded the aircraft with the intention of flight (either flight crew or passengers). - The intention of the flight is limited to normal commercial aviation activities, specifically scheduled/charter passenger or cargo service. Executive jet operations, training, maintenance/test flights are all excluded. - The aircraft is turbine powered and has a certificated Maximum Take-Off Weight (MTOW) of at least 5,700KG (12,540 lbs.). - The aircraft has sustained major structural damage exceeding $ 1 million or 10% of the aircraft's hull reserve value, whichever is lower, or has been declared a hull loss. - A hull loss is an accident in which the aircraft is destroyed or substantially damaged and is not subsequently repaired for whatever reason including a financial decision of the owner. In addition, there were three events in which persons on the ground died. Two of these involved ground vehicles colliding with aircraft on active runways and one was a ramp accident. https://www.iata.org/en/pressroom/2023-releases/2023-03-07-01/ U.S. FAA, NTSB probe new airline runway incident WASHINGTON, March 6 (Reuters) - U.S. aviation authorities said late on Monday they were investigating a fresh incident involving two airplanes cleared to use the same runway that forced one to abandon a landing and renewed safety questions. The National Transportation Safety Board (NTSB) and Federal Aviation Administration (FAA) are investigating a string of recent runway incursions that have attracted national attention. In the Feb. 16 incident, an air traffic controller cleared an Air Canada (AC.TO) Rouge Airbus (AIR.PA) A321 for takeoff at Florida's Sarasota/Bradenton International Airport after clearing an American Airlines (AAL.O) Boeing (BA.N) 737 to land on the same runway. The FAA said the American Airlines flight crew discontinued the landing after the controller advised that the Air Canada aircraft was departing. The aircraft were about 3,100 feet (945 meters) apart when the American Airlines jet began its climb-out, the FAA said. Air Canada and American Airlines did not immediately comment. The FAA will hold a March 15 safety summit and is forming a team of experts to review airline safety after several recent near-miss incidents. Acting FAA Administrator Billy Nolen, in a "call to action” memo last month, said the safety review team will "examine the U.S. aerospace system's structure, culture, processes, systems, and integration of safety efforts." Nolen is also set to testify Wednesday before the Senate Commerce Committee. NTSB and FAA said last week they were investigating a Feb. 27 "close call" runway incursion at Boston Logan Airport that occurred when a Learjet 60 began a takeoff roll as a JetBlue (JBLU.O) airplane was preparing to land on an intersecting runway. Advertisement · Scroll to continue The FAA said the Learjet pilot took off without clearance while the JetBlue flight was preparing to land. The pilot of the JetBlue aircraft took evasive action and initiated a climb-out as the Learjet crossed the intersection. Last month, NTSB Chair Jennifer Homendy said a FedEx (FDX.N) cargo plane and a Southwest Airlines (LUV.N) jet that nearly collided on Feb. 4 in Austin, Texas were "probably under 100 feet vertically from each other." The FedEx plane had been set to land on a runway on which a Southwest Airlines jet was also cleared to depart. Homendy said it could have resulted in "terrible tragedy." In January, a Delta Air Lines (DAL.N) jet abandoned its take-off at New York's John F. Kennedy International Airport after controllers noticed a London-bound American Airlines widebody had crossed from an adjacent taxiway without clearance, the NTSB said. That incident is also under investigation. https://www.reuters.com/business/aerospace-defense/us-faa-ntsb-probe-new-airline-runway-incident-2023-03-07/ FAA investigating contact between 2 United airplanes on Boston Logan tarmac The Federal Aviation Administration is investigating a Monday incident between two United Airlines flights at Boston Logan International Airport, the agency said in a statement to CNN. “As a tow tug was pushing it back from the gate at Boston Logan International Airport, the right wing of United Airlines Flight 515 struck the tail of United Airlines Flight 267 around 8:30 a.m. local time this morning,” the FAA statement said. “Both aircraft were Boeing 737s that were scheduled for departure,” the statement added. CNN has reached out to United Airlines and Massport for more information about the incident. ‘A sudden jolt’ Passenger Nicholas Leone took a photo after the incident and described to CNN what happened. “I felt a sudden jolt and look to my right to see that the plane had crashed into the still plane, ” he said. “After seeing the fire trucks and police cars, people were a little rattled. Thankfully everyone was able to offboard quickly.” Passengers said the incident was a little jarring, according to CNN affiliate WHDH in Boston. “It was just a pretty big shake,” said passenger Martin Neusch. “While we were on the plane, it just clipped the wings, so the two wings clipped each other on the plane.” The station said passengers on both planes were rebooked on other flights set for Monday afternoon. The contact between two aircraft on Monday morning follows a string of five close-call incidents earlier this year, including one at Boston Logan last week. Air traffic controllers stopped a departing private jet from running into a JetBlue flight as it was coming in to land at Logan last Monday night, according to the FAA. The FAA and the National Transportation Safety Board are investigating that incident. The two planes involved came within 565 feet (172 meters) of colliding, according to Flightradar24’s preliminary review of its data. What's the safest seat on a plane? CNN Travel asked an aviation expert The NTSB is also investigating four other runway incursions involving commercial airliners at major US airports this year. It’s investigating a possible “runway incursion” in Burbank, California, involving Mesa and SkyWest regional airliners. Three other incidents have occurred at Honolulu, Austin and New York’s JFK airport this year. https://www.cnn.com/travel/article/boston-logan-united-airplanes-clipped/index.html NTSB investigating close call between American Airlines, Air Canada flights at Sarasota Bradenton International Airport SARASOTA, Fla. (WFLA) — The National Transportation Safety Board said it is investigating an incident between two flights at Sarasota Bradenton International Airport. On Feb. 16, the NTSB said an Air Canada Rouge A-321 was cleared for takeoff on Runway 14 as an American Airlines B-737 was cleared to land on the same runway. ‘Complete chaos’: Southwest flight fills with smoke en route to Florida Officials said the American Airlines crew self-initiated a go-around. No injuries or damages were reported. The NTSB said a preliminary report is expected in two to three weeks. No other information was immediately available. https://www.wfla.com/news/sarasota-county/ntsb-investigating-close-call-between-american-airlines-air-canada-flights-at-sarasota-bradenton-international-airport/ Global Aerospace's SM4 Aviation Safety Program Provides Valuable Insight on The Cost of Cutting Back on Sleep Adjusting to the physiological and psychological changes from traveling across time zones is essential for flight crews. However, another factor is added to the equation in most U.S. destinations every six months: the shifts into and out of daylight saving time. A bill to eliminate the twice-yearly practice of changing our clocks by an hour is making its way through Congress. In the meantime, it’s worth considering why adapting to daylight saving time is so hard on many people. In a word: sleep. It’s the one activity that all of us perform more than any other, and yet it’s also the one that most often gets put on the back burner. When you think about it, the blissful practice of "sleeping in” lays bare the reality that there is just not enough sleep occurring in our modern world. You don’t ever hear of anyone “catching up” on nutrition. Even exercise is prioritized over sleep—as evidenced by 4 a.m. spin classes and 24-hour workout gyms. The Cost of Cutting Back on Sleep Sleep is precious. Ample scientific evidence exists that getting enough sleep sharpens the brain, improves mood, helps regulate blood sugar, controls weight gain and boosts athletic performance. Earlier this year, the American Heart Association added sleep to its cardiovascular health checklist, asserting that sleep duration is “an essential component for ideal heart and brain health.” And just last week, the Journal of the American Heart Association published results from a sleep study of 1,920 people conducted by Columbia University that found participants with short sleep duration had higher chances of having poor sleep efficiency (less than 85% of the time in bed asleep), irregular sleep patterns and excessive daytime sleepiness. They also had higher prevalence of obesity, type 2 diabetes and high blood pressure. You may be shaking your head while reading this, thinking: “Great, but I’m in aviation.” Your schedule may be highly irregular, with a high degree of what we call shift start time variability. Or you may frequently fly overseas and face the ordeal of trying to sleep when your body is back in your home time zone—or worse, trying to remain alert during your biological night. Sleep in Aviation As an aviation professional, making sleep a priority goes beyond promoting your personal health. It is a key ingredient in your ability to perform the safety-sensitive job of flying aircraft reliably and safely. When we work with flight departments and charter operators to implement a fatigue risk management system, we always start with formulating a set of clear policies that recognize sleep as a priority, endorsed by the accountable executive and supported with training about sleep delivered to flight crew members. Don’t worry if your schedule doesn’t consistently provide you with the opportunity to obtain a full eight hours of sleep per night. In his PhD research study of astronauts’ sleep, Daniel Mollicone, Pulsar’s CEO and Chief Scientist, found that what really matters is total daily sleep. The cognitive performance of individuals following a split sleep schedule is in line with that of individuals whose sleep is consolidated in a single nocturnal period—provided that the majority of the split sleep occurs during the biological night. The bottom line is that any sleep is good sleep, and you should make sleep a core part of your organization’s commitment to safety. Pulsar Informatics specializes in delivering technologies and formulating best practices in fatigue risk management. Contact us to request a gap analysis of your existing policies and procedures to learn how we can help. About Global Aerospace SM4 Aviation Safety Program The Global Aerospace SM4 Safety Program has revolutionized the way insurance specialists help their clients achieve higher levels of operational safety. SM4 was built on the concept of integrating four critical safety components: planning, prevention, response and recovery. Its mission is to help organizations manage risk, enrich training efforts, strengthen safety culture and improve safety management systems. https://sm4.global-aero.com/ Global Aerospace SM4 Aviation Safety Program Media Contact Suzanne Keneally Vice President, Group Head of Communications +1 973-490-8588 https://www.digitaljournal.com/pr/news/global-aerospace-s-sm4-aviation-safety-program-provides-valuable-insight-on-the-cost-of-cutting-back-on-sleep#ixzz7vHVe9y6i The most hated airlines from every African country, according to a survey Air travel can be a nightmare, especially when you're stuck with an airline that leaves you feeling frustrated and helpless. According to recent reports, the collective dissatisfaction of unhappy passengers may be causing some unusual sounds in the skies. And with an increasing number of complaints about lost luggage and inconvenient service, the airline industry needs to find a way to convince us to fly. To help you avoid some of the worst airlines in Africa, we've put together a list of the most hated airlines from every country, according to a survey. Using an AI sentiment tool, S Money analysed thousands of tweets to determine which airlines left customers feeling the most negative. Libya – Afriqiyah Airways According to our analysis, Afriqiyah Airways is the most hated airline in Libya. Passengers have taken to Twitter to express their frustration with delayed flights, poor customer service, and unclear communication. Algeria – Air Algerie Air Algerie has earned the dubious honour of being the most hated airline in Algeria. Passengers have reported long delays, poor service, and lost luggage. Egypt – Egypt Air Despite being the national flag carrier of Egypt, Egypt Air has not escaped criticism from its passengers. Negative tweets often mention poor service and long delays. Ghana – Passion Air Passion Air has been the subject of numerous negative tweets, with passengers citing delayed flights and poor customer service as the primary reasons for their dissatisfaction. Nigeria – Arik Air Arik Air is the most hated airline in Nigeria, with passengers frequently venting their frustration on Twitter. Common complaints include long delays, poor communication, and lost luggage. South Africa – Fly Safair Fly Safair may have a catchy name, but it seems that many passengers are not impressed with the airline's service. Negative tweets often mention delayed flights and poor communication. Zimbabwe – Air Zimbabwe Air Zimbabwe has been the target of numerous negative tweets, with passengers complaining about long delays, lost luggage, and poor service. Kenya – Fly540 Passengers flying with Fly540 in Kenya have reported long delays, cancelled flights, and poor customer service. It's no wonder the airline has earned a reputation as one of the most hated in the country. Uganda - Uganda Airlines Uganda Airlines has received criticism from Ugandan passengers for its poor customer service and flight delays. Customers have also complained about the airline's hidden fees and unprofessional behaviour. Tanzania - Precision Air Precision Air has been the subject of numerous negative tweets from Tanzanian passengers. Customers have complained about flight cancellations, delays, and poor customer service. Some have also reported incidents of lost luggage and damaged goods. If you're planning a trip to Africa, it's important to do your research and choose an airline with a good reputation for customer service and reliability. By avoiding the airlines on this list, you can increase your chances of having a pleasant and stress-free flight. https://africa.businessinsider.com/local/lifestyle/avoid-these-airlines-a-list-of-the-most-hated-in-africa/zfcvhc3 Curt Lewis